Shipping Policy
Last Updated: [04/13/2025]
Thank you for shopping with Zorane. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy below for full details.
📦 Order Processing Time
All orders are processed and dispatched within 1 to 3 working days (Monday to Friday, excluding public holidays).
Once your order has been shipped, you will receive a confirmation email with a tracking number.
🚚 Delivery Time
Standard delivery typically takes 3 to 10 working days from the date of dispatch.
Delivery times may vary depending on your location, customs procedures, and carrier delays beyond our control.
🌍 Delivery Areas
We currently ship to all countries within the European Union and selected international destinations. If you are unsure whether we ship to your country, please contact us at contact@bb-shower.com.
💶 Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order.
From time to time, we may offer free delivery promotions, which will be clearly indicated on our website.
📦 Tracking Your Order
Once your order has been shipped, you will receive a tracking link by email. You can use this link to follow the progress of your parcel in real-time.
🛑 Missed Deliveries or Incorrect Address
Please ensure your delivery address is correct at the time of ordering. We are not responsible for parcels lost or returned due to incorrect address details. In such cases, additional charges may apply to reship the order.
❓Questions or Concerns?
If you have any questions about your delivery, feel free to contact our customer support team at contact@bb-shower.com — we’re here to help!